Covid-19 Statement

Amidst the time of uncertainty, Mom Tri’s Villa Royale can provide the necessary certainty of a safe and comforting stay. We are still providing you with an opportunity to rejuvenate your mind in an even more safe and secure environment. A place of serenity, a place you can once again connect with nature’s beauty.

Our actual protocol may be long and repetitive to many as we followed guidelines of many recognizable organizations, institutions, and establishments. We are also in full compliance with the Ministry of Public Health’s advisory on COVID-19 for hotels.

Here are some examples of the general protocols we follow:

– A daily temperature check at the employee entrance upon arrival.
(this also applies to contractors/vendors/suppliers and guests too)
During the day all managers and heads of departments will monitor their staff closely for any symptoms of cough, flu, running nose, fever or difficulty in breathing.

– Our staff will be wearing surgical masks and those with guest-contact (or food) will be wearing gloves.
These include the Kitchen and Stewarding; Housekeeping; F&B Service; Front Office and Administration Office.

– Every 7 days our restaurant staff will have a mandatory ATK testing

Of course, we will increase the cleaning and disinfection of not only service areas but also back of the house areas, staff canteen, staff lockers and staff changing rooms as well.

Our staff are regularly washing their hands with soap and use alcohol hand sanitizers to reduce the risk of contracting or spreading the virus. We urge you to do the same. We have set up proper hand-washing posters in appropriate areas and placed alcohol hand sanitizers in various areas for your convenience.

With social distancing, strict protocols, and numerous regulations under Covid-19 prevention, our service might be a little different but we aim to satisfy your desire in choosing us.

We create a safe and secure environment along with serenity and sincere service.